Question 1

Who is Domain Tech Hub?

Accepted Answer

Domain Tech Hub is a premier digital technology agency headquartered in Nairobi, Kenya (Delta Corner Tower, Westlands). Founded in 2018, the agency specializes in high-speed web applications, Safaricom Daraja 3.0 M-Pesa e-commerce systems, custom enterprise software, and corporate branding.

Question 2

How much does a custom website or web application cost in Kenya at Domain Tech Hub?

Accepted Answer

Project budgets at Domain Tech Hub range from KES 45,000 for high-converting landing pages to KES 280,000+ for enterprise e-commerce portals with Safaricom M-Pesa STK Push and bespoke ERP systems. All engagements operate on fixed-bid milestone agreements with 100% price certainty.

Question 3

What are Point of Sale (POS) system and hardware prices in Kenya?

Accepted Answer

Point of sale (POS) system prices in Kenya range from KSh 500 per month for basic cloud software to over KSh 100,000 for complete high-performance hardware bundles. Cloud software costs KSh 500 to KSh 5,000/mo; On-premise lifetime licenses cost KSh 15,000 to KSh 35,000 per computer; 80mm thermal receipt printers cost KSh 6,000 to KSh 18,000; barcode scanners cost KSh 3,500 to KSh 14,000; automatic cash drawers cost KSh 5,000 to KSh 10,000; touch monitors cost KSh 22,000 to KSh 50,000; Android Smart POS terminals cost KSh 10,000 to KSh 40,000; and All-in-One Touchscreen Bundles cost KSh 37,000 to KSh 105,000 with KRA e-TIMS support.

Question 4

How long does a development sprint take from kickoff to go-live?

Accepted Answer

Standard project delivery timelines run in structured 4 to 8 week agile sprints: corporate web showcases launch in 4 weeks; e-commerce platforms with M-Pesa and payment gateways take 6 weeks; and bespoke multi-role enterprise software takes 8 weeks.

Question 5

How does the Safaricom Daraja 3.0 M-Pesa STK Push integration work?

Accepted Answer

Domain Tech Hub connects directly to Safaricom's official Daraja 3.0 REST API. When a shopper enters their phone number at checkout, a native STK prompt pops up automatically on their phone requesting their M-Pesa PIN. Encrypted asynchronous webhooks immediately confirm transaction receipt, update order status, and dispatch confirmation SMS notifications.

Question 6

Who owns the source code and intellectual property after project completion?

Accepted Answer

The client owns 100% of all intellectual property, source code, design assets, and database schemas. Domain Tech Hub transfers complete admin ownership of the GitHub repository, deployment pipelines, and hosting credentials upon project handover with zero vendor lock-in.

Question 7

What guarantees does Domain Tech Hub offer for speed and post-launch support?

Accepted Answer

Domain Tech Hub guarantees passing Google Core Web Vitals scores (Largest Contentful Paint < 1.0s) and a 98+ Google Lighthouse rating. Every deployment includes an ironclad 30-day zero-cost bug fix warranty and dedicated SLA response times.